Section 2.7

Email Closings

There are multiple ways to close email messages. First you must choose your closing word or phrase, if you wish to include one — for example, Thank you or Regards. If you know your recipient and are addressing him or her by first name, in most cases you can then add just your first name. If you are writing more formally and are addressing the recipient by last name, it is usually preferable to close your email with your full name.

Figure 3 shows a closing, accompanied by the signature file (which is covered in detail in the next section), for an email from a person who knows his recipient fairly well.

Figure 3 • Closing Format, Less Formal Email

Figure 3 • Closing Format, Less Formal Email

His closing word (Regards) and name appear on consecutive lines. If he were sending a message to a potential client, though, he might sign his message as follows:

Figure 4 • Closing Format, Formal Email

Figure 4 • Closing Format, Formal Email

In Figures 3 and 4, the font used in the email body is the same as the signature file font. If, however, your signature file has been specially formatted (preferably by your art department or a professional designer) so that its appearance is distinct from the rest of the text in the body of your message, you should in a formal email repeat your full name after your closing, as shown in Figure 5. Otherwise it may seem as though you didn’t bother to “sign” your email.

Figure 5 • Alternative Closing Format, Formal Email

Figure 5 • Alternative Closing Format, Formal Email

Some businesspeople put periods after their names in closings. If you feel the temptation to do so, resist it.

Incorrect

Regards,
Tim.

 

Correct

Regards,
Tim

In more casual emails, it may be fine to sign off without a closing phrase and just put your name. As a general rule, though, don’t sign off with just your initials. If you use initials, you risk irritating recipients who may view this shorthand as a sign that they are not worth the time it would take to write your actual name. (Remember a cardinal rule of emailing: people who are bothered by your habits won’t necessarily tell you how they feel.) Some people don’t care, of course, and if you use email shorthand with your long-time colleague who sits two desks away, that may be fine.

Below are some common email closings accompanied by comments on their use. 

CLOSING PHRASE COMMENTS
Sincerely, This is a polite, professional way to close, but is most appropriate for formal emails, such as initial communications with prospective clients. In emails with people you already know, Sincerely may come across as excessively formal.
Regards, This is a safe, acceptable closing term in almost all situations, ranging from fairly casual to quite formal.
Thank you, This closing is ideal when you want to show appreciation for something the recipient has done or is going to do for you. If you want to be very appreciative and say Thank you very much, then you can keep that as a separate sentence and perhaps add a different closing. For instance:

Thank you very much.

Regards,
Rose
Thanks, Similar to Thank you above, but more casual. Most appropriate if you are writing to co-workers you know well and have a good relationship with, or when you are emailing, say, vendors or people who are somewhat junior to you. If you have reason to be really appreciative, Thank you is generally a better choice.
[None] For quick, casual emails to people with whom you have an established business relationship, closing with just your first name is a common and acceptable practice.
Best, Ending with Best may give the impression that the email writer was simply too busy to bother completing the closing. Best what, after all? It could perhaps be considered the email equivalent of a host’s failing to see a guest all the way to the door at the end of a dinner party.