Section 2.6

Email Message Content

Most email messages are no longer than a few paragraphs, and many messages are much shorter — a mere line or two. There is no minimum length requirement, but an email should always be clear. Please see Chapter 4, “Organization Matters,” for comments on long emails.

In most email messages, you should skip a line after your salutation, between each paragraph, and before your closing (e.g., Regards). It is not necessary to indent at the beginning of each paragraph; skipping a line between paragraphs is sufficient. See Figure 2 at the beginning of this chapter for an illustration of appropriate email spacing.

One cautionary note: if you are writing to someone who usually reads email on an iPhone or similar device, you may want to make adjustments to this format. See Section 7.7 for additional discussion of emailing considerations for smartphones.