E-Mail Etiquette Training
Workshops at Your Corporate Location
Syntaxis e-mail etiquette workshops help business professionals improve the courtesy, professionalism, and clarity of their e-mail messages.
Our courses consider the traditional requirements of professional business communications alongside an array of issues new to a world of increasingly electronic correspondence. An interactive training approach encourages participant comments and questions.
Each workshop participant receives a copy of the book E-Mail Etiquette for Business Professionals from Syntaxis Press.
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The Etiquette of E-Mail
This workshop teaches participants to write clear, professional, effective e-mail messages. Participants learn to write concise, descriptive subject lines and to state their purpose clearly at the beginning of each message. The smallest details do much to convey tone and courtesy, so other topics include salutations, closings, signature files, word choice, and the importance of adhering to traditional rules of grammar. Finally, participants consider some of the ethical risks associated with excessive or indiscriminate copying and forwarding of e-mail messages, as well as when to avoid e-mail altogether.
Bring this class to your firm- Book Included
- Half Day
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E-Mail Writing & Etiquette Workshop
This comprehensive seminar teaches participants to e-mail more efficiently and effectively in the workplace. The course covers writing and etiquette issues relevant for a wide range of e-mail communications; topics include clarity, organization, diplomacy, professionalism, message format, tone, e-mail volume, and editing and proofreading techniques. Each workshop participant receives two books from Syntaxis Press: E-Mail Etiquette for Business Professionals and A Grammar Guide for Business Professionals.
Bring this class to your firm- Book Included
- Full Day
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E-Mail Etiquette Lunch & Learn
This seminar covers questions of e-mail form and etiquette, including salutations, closings, signature files, punctuation, and capitalization. Other topics include copying and forwarding recommendations, as well as strategies for reducing e-mail volume and improving efficiency. The seminar concludes with a brief discussion of the limitations of e-mail.
Bring this class to your firm- Book Included
- 60 to 90 Minutes