Books
Syntaxis Communication Guides: Boxed Set of 4 Books
by Brandt Johnson and Ellen Jovin
$57.95 • Volume Discounts
Attractively packaged in a slipcase, these four books cover a comprehensive array of oral and written communication issues relevant to the business environment. The set is an ideal reference series for business professionals ranging from new hires to a company’s most senior executives. It includes:
E-Mail Etiquette for
Business Professionals
by Ellen Jovin
$14.95 • Volume Discounts
This book helps e-mailers realize the full potential of their electronic communications. Used wisely, e-mail can be a powerful and efficient tool to inform, influence, inspire — and, ultimately, to advance one’s career. This Syntaxis guide covers the requirements for good e-mail writing, among them a clear purpose, logical organization, attention to tone, and the judicious use of copying and forwarding features. In addition, the book offers specific advice on e-mail details: punctuation, capitalization, salutations, closings, and more.
A Writing Guide for
Business Professionals
by Ellen Jovin
$14.95 • Volume Discounts
This book was designed to help professionals develop a clear, direct, natural communication style — one that supports rather than obscures what they want to say. It covers writing principles relevant for a wide range of business documents, including e-mail, letters, memos, reports, proposals, and more, while also offering editing tips businesspeople can use to ensure that their documents are professional and polished.
A Grammar Guide for
Business Professionals
by Ellen Jovin
$14.95 • Volume Discounts
This compact grammar guide focuses on the grammatical issues most relevant for business communications. Topics include sentence structure, punctuation, and common problems in grammar and usage. By minding the grammatical details discussed in this book, business professionals can make their writing — and speech — clearer, more precise, more professional, and more authoritative.
Presentation Skills for
Business Professionals
by Brandt Johnson
$14.95 • Volume Discounts
Whether you are sitting or standing, addressing clients or colleagues, presenting to hundreds of listeners or an audience of one, fundamental principles of effective communication apply. This book explores those principles in detail, from body language and eye contact to vocal projection and the importance of authenticity. It also offers practical advice on a variety of presentation issues, including how to manage nervousness, how to respond to questions, and when and how to use visual aids in a talk.


