Books

E-Mail Etiquette for
Business Professionals

by Ellen Jovin

$14.95 • Volume Discounts

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Also available as part of a boxed set

This book helps e-mailers realize the full potential of their electronic communications. Used wisely, e-mail can be a powerful and efficient tool to inform, influence, inspire — and, ultimately, to advance one’s career. This Syntaxis guide covers the requirements for good e-mail writing, among them a clear purpose, logical organization, attention to tone, and the judicious use of copying and forwarding features. In addition, the book offers specific advice on e-mail details: punctuation, capitalization, salutations, closings, and more.

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